Frequently Asked Questions

If you’re thinking about ways to have an amazing tan that will be the envy of your friends or might want to add something new to your fitness routine, you may have considered indoor tanning.

Indoor tanning involves the use of tanning devices that give off the same kinds of UV rays as the sun does but allows you to have much more control over its strength and temperature.

But even though you already know about tanning, sometimes you may have questions about it, then this FAQ will answer those questions. Still, if what you’re looking for isn’t answered here, then contact us with your question.

Ultrasun E7 FRM

Is indoor tanning more effective than tanning outside?

Studies show that tanning devices help you build a base tan more quickly and effectively because of the controlled environment. With a tanning device, you can control a session and expose your skin to a consistent level of UVA and UVB light. But when you tan outdoors, you can’t control these elements, therefore giving you less consistent results. Thus, the controlled environment that a tanning machine offers makes indoor tanning a more effective way to have a glowing tan and boost Vitamin D levels.



What is the difference between Indoor Tanning, Outdoor Tanning and Spray tanning?

Indoor Tanning – The Ultrasun tanning devices come either lay-down or stand-up with each variation having their own advantages. These machines are equipped with Sunfit lamps that emit UV rays. Also, you can control a session and expose your skin to a consistent level of UVA and UVB light. Not only will the Ultrasun tanning device give you a stunning tan but also offer several benefits, such as a boost in Vitamin D levels and help to relieve sore muscles.


Outdoor Tanning – Sun tanning a.k.a. outdoor tanning is where you lay out in the sun to absorb UV rays to get a tan. But the drawback is that if you don’t live in a warm area, you can only enjoy the sun during the summer. Therefore, you can’t expose your skin to a consistent level of UV rays. Also, you can’t control the amount of UVA and UVB rays. Thus, giving you an inconsistent tan.


Spray Tanning – With spray tanning, you step inside a booth in your underwear, bathing suit or in the nude while a consultant uses an airbrush to spray paint on you the tan you wish to have. Rather than using UV rays to produce a tan, spray tanning an array of different chemicals. One of them is Dihydroxyacetone (or DHA) a compound that changes the colour of dead skin cells located within the epidermis. DHA can take several hours to show up, so most spray tans also contain a dye so that you can see immediate results. But since this is an artificial tan, you won’t enjoy the benefits of tanning, such as a boost in Vitamin D levels and other countless advantages.



Do I need a doctor’s permission to tan?

No, but if you have a pre-existing condition that you believe might affect your experience then it’s best you consult with your doctor.



I am pregnant/breastfeeding, can I still tan?

UV rays from a tanning device don’t penetrate deeper than the dermis (skin layer). So, it will not affect any tissue below the surface layer of the skin. However, the main concern with pregnant people is the extra heat involved with tanning. As the excessive heat coming from the device can quickly dehydrate you or make you feel ill. For this reason, we do advise you to consult with a doctor before continuing or starting with any tanning session. If your doctor okay’s your tanning regimen, speak to the tanning consultant about which units and times of day are the best for you. st.



Can I wear my contact lenses while I’m tanning?

You can wear your contact lenses during a tanning session although we do recommend for you to close your eyes during a session and wear protective goggles. But if you find the heat coming from the device is causing dryness and discomfort, you may want to remove them on your next appointment.



When shouldn’t I tan?

People with skin type I: fair skin, blue eyes, freckles and red hair shouldn’t tan. These people always burn easily and severely. But also, people who are photosensitive and take medication for it shouldn’t tan. If you aren’t sure, ask your doctor or the tanning consultant to see a list of medications, which can increase the risk of overexposure. You can see a list of medications – by no means inclusive – here.

For answers to any questions about a drug or product that you use, you should consult your doctor.



Does tanning hurt?

Tanning shouldn’t hurt! If you’re in pain, that means you’re not properly protected from UV rays, or you are having a reaction to a chemical in the tanning lotion. Talk to the salon consultant if the pain persists.



What is the maximum time per session?

The maximum time depends on the tanning device and your skin type. For example, The Ultrasun Q18 has a maximum session time of 15 minutes. However, this time could be shorter if you have a darker complexion, as this type of skin requires less time to have a tan. We advise that you ask the tanning consultant to see what machine and tanning time is best suited for your skin.



How many sessions do I need to have a base tan?

The maximum time depends on the tanning device and your skin type. For example, The Ultrasun Q18 has a maximum session time of 15 minutes. However, this time could be shorter if you have a darker complexion, as this type of skin requires less time to have a tan. We advise that you ask the tanning consultant to see what machine and tanning time is best suited for your skin.

Your tanning devices are incredibly unique and upscale. How do I get to own an Ultrasun device?

Ultrasun International B.V. is currently offering qualified individuals the opportunity to expand with us and own a high-quality and outstanding device that will be second to none in their area.

If you would like to receive more information about owning an Ultrasun tanning device, please click here to fill out an information form. You can also browse our website to learn more about how Ultrasun distinguishes itself from other tanning machine manufacturers.



Why do some of your devices have high-pressure lamps?

Several Ultrasun tanning devices have high-pressure lamps in the facial section. These give off a more intense ray for the more instant result.



How do the Ultrasun tanning devices work?

Your skin has melanocytes which produce melanin, giving your skin its colour. When you expose your skin to UV rays – such as from a tanning device – these melanocytes, in turn, produce more pigment as the radiation is absorbed to protect you from these rays. Therefore, giving your skin a darker complexion.



What’s the difference between UV3 and UV4?

The Ultrasun tanning devices come in two forms: UV3 for European Union and UV4 for the rest of the world. The key difference between them is that due to the European Union regulations tanning devices have to abide by stronger guidelines. However, countries outside the EU don’t have to follow these strict rules. As a result, UV4 tanning has other requirements.



Why does Ultrasun promote “Responsible Tanning”?

In the last few years, there’s been a lot of negative news and bias research about tanning. However, like anything in life you should do things in moderation and tanning is one of them. That’s why we’ve come up with Responsible Tanning. This means taking in sufficient UV light so that it has a positive impact on your mind and body, as tanning has more benefits than just giving your skin a healthy colour.



What is “Recharge Yourself”?

When you lead a busy life, it’s easy for your energy levels to fall out of balance. That’s why it’s important that we take a few moments to enjoy a little “me time” to get that energy back. The natural way to do that is by experiencing the warmth and vitality that we get from sunlight. It’s an integral part of a healthy lifestyle, just like getting enough sleep, exercising regularly and eating well.

Sunlight lifts our mood and makes us feel great. It gives us a boost of energy throughout the day and helps to produce Vitamin D3. In fact, sunlight can have such a powerful effect on well-being, it’s what inspired us to design some of the most innovative tanning devices in the world for you to get your energy back – Recharge Yourself – and continue with your busy life.

From relaxing lay-down beds that will help you to build up a healthy tan, to the i-series stand-ups that give you the freedom to move and re-energise. All the while you Recharge Yourself and enjoy some precious personal time.



Can I turn the VibraPlate off?

When you step in an Ultrasun i8 or i9, the VibraPlate is standard not activated. You can decide to turn it on and choose the intensity, duration, or one of the pre-set training programs.



Can I use the VirbaPlate if I have an intrauterine device (IUD)?

Yes. You can enjoy a relaxing Recharge Yourself session without any problem. However, we advise consulting a doctor about this before you activate the VibraPlate.



What’s the price of an Ultrasun tanning device?

The Ultrasun tanning devices are a one of a kind ultraviolet treatment machines. As a result, the prices for the machines depend on additional features, transport costs, local costs and other charges. On top of that, the prices for customers vary by beauty salons, spas and gyms. For more information about prices contact us (link).



Where can I get spare parts or manuals for the Ultrasun tanning devices?

The odds are that after a few years you would need to replace a part of your tanning device or need instructions on how to set up a feature. To help you as quickly as possible follow these steps:

Step 1: Find the model name and serial number of the device
The first step is to find out what device you have. That means you’ll need the model name and serial number. The model name is on the front right lower corner. You can find the serial number – and also the model name – on the grey sticker on the backside of the machine. See an example of both below:

Step 2: Contact Us
After you found the model name and serial number contact us. As soon as we receive the information, we will help you further.



What’s the average temperature during a tanning session?

The temperature depends on the surrounding room temperature and air circulation/ventilation options in the room. Once you have turned on the device, the lamps warm up between 30 to 36 degrees Celsius.



When should I change the lamps?

The Ultrasun Sunfit tanning lamps have an average useful life of 800 hours. However, with the Electronic Ballasts – which helps to use electricity more efficiently – this can vary. Remember when changing the bulbs use original Ultrasun Sunfit lamps to ensure for a high-quality tanning session.

Do I need a tanning lotion before I step inside a tanning device?

This is one of those indoor tanning questions that very often comes to mind. Short answer: this isn’t necessary to have an awesome tan. But if you have any doubts ask the tanning consultant, they can help you further with these kinds of questions.

Even so, one thing’s for sure you shouldn’t wear sunscreen lotions because it’s designed for outdoor use and it can permanently stain the tanning device. Also, if you stick to the maximum session time, you’ll not burn.



Should I wear protective goggles/eyewear when I use an Ultrasun device?

Yes! Protective eyewear is vital when tanning with an Ultrasun device or other tanning devices. Your eyes are susceptible to UV light, and even if you close your eyes, the UV light can still go through. The tanning salon consultant will provide you with protective tanning goggles that block 99% of the UV rays that the machine gives off.



What should I do before I start a tanning session?

There are a few steps to guarantee that your skin better absorbs the UV rays that the device emits.
1. Shower with warm water and a water-based soap. This will remove the excess body oil, dead skin skills, and other impurities

2. Don’t wear makeup, scented body lotion, or any jewellery when you go in for your session. These can interfere with how effectively the device’s rays reach your skin and may result in uneven tan lines or make your skin sensitive to UV rays.

The consultant will let you know about any additional preparations you need to make before you come in.



Can I shower after a tanning session to help cool me down?

While a shower would feel great after a session, it’s always better to use a moisturiser on your skin right after your appointment.

If you shower right after you run the risk of scrubbing away the skin cells that absorbed the UV rays, this can lead to patchy or uneven tan. Instead, use an unscented moisturiser right after a session. This will cool and hydrate the skin, but also help maintain your tan.

So, try not to shower until later on that evening or ideally until the following day.



What should I wear in the tanning device?

Depending on which centre you’re going you can choose to wear a swimsuit, underwear, or nothing at all, it’s up to you in what you feel most comfortable.



How much time should I let pass for the next tanning session?

Many tanning and health organisations require 24 hours between tanning sessions. We recommend allowing at least 48 hours in between sessions. Also, DO NOT tan outside during this period!



Should I wear sunscreen when I use a tanning device?

No. You shouldn’t wear sunscreen inside a tanning device because it’s designed for outdoor use, and it can permanently stain the machine. Also, if you stick to the maximum session time, you’ll not burn.



Should I shower before and/or after using an Ultrasun tanning device?

You can take a shower before and after using an Ultrasun tanning device. Before you go to a tanning salon, be sure to exfoliate well and don’t apply any lotions or makeup to your skin. This helps your skin to absorb better the UV rays that the device emits. After the session, you can use a moisturiser to cool down.

If you shower right after you run the risk of scrubbing away the skin cells that absorbed the UV rays. This can lead to patchy or uneven tan. Instead, use an unscented moisturiser right after a session. This will cool and hydrate the skin, but also help maintain your tan.



Can I get a tan with makeup on?

Yes, you can….but, to achieve a beautiful glow, your skin should not have any lotions or makeup apply to it. They can block the UV rays and will give off an uneven, patchy tan. And it can also make your skin sensitive to UV light.

How does skin type affect tanning results?

Your skin type decides how often and how long you will need to tan. So it’s crucial that you discuss it with a tanning salon professional to create a tanning schedule that works for you and that’s safe for your skin. In general, those with lighter skin tones need to have more and shorter sessions to tan their skin and those with darker tones will require fewer, as their skin tans more easily.


How long does it take to see results?

Tanning results depend on two factors: skin tone and machine type
People with lighter tones need more sessions to tan their skin without burning it. Those with a darker complexion will need fewer appointments, as their skin will tan more easily. Also, the type of device you use also affects tanning time, for instance, machines with more lamps and higher wattage require less time to tan.

Understanding your skin type and with the guidance of the salon consultant you can build a gorgeous tan and reduce the risk of burns.



What are the health benefits of tanning?

Tanning inside an Ultrasun tanning machine offers many advantages, one of them is a boost in Vitamin D levels which leads to countless benefits. Here a few of them:

  • Reduce heart and kidney disease
  • Increase Serotonin levels, the body’s natural Happy Hormone
  • Increase bone structure
  • Relieve pain
  • Help treat skin disorders, such as psoriasis and eczema

Read here to read more about the benefits and here for the scientific research behind these results.



How do I maintain my gorgeous tan?

Once you have achieved your desired tan, keeping it becomes much easier. Depending on the Ultrasun device you choose to use and skin tone, it will vary the frequency you need to tan in to maintain your new tan. You can ask the tanning consultant to guide you further in keeping your gorgeous tan.

Will tanning boost my Vitamin D levels?

Yes. It’s scientifically proven that the rays that a tanning device gives off boost Vitamin D levels. TThis increase comes from the UVB rays that the tanning devices emit which’s similar to the sunshine that the sun provides.



Will tanning lighten my hair?

Tanning can lighten your hair, especially if you have light brown or blonde hair.



Can tanning whiten my teeth?

Tanning can’t whiten your teeth. Even though they make tooth whitening systems that utilise UV rays on your teeth; a tanning device will not work this way. It may appear your teeth are whiter, but this’s due to your new darker skin.



Can tanning treat eczema?

Several studies have found that the UV rays that tanning devices emit can treat eczema. The UV rays penetrate the skin stopping bacterial growth which in turn slows the spread of the affected cells within. But before you start any new treatment consult with your doctor first.



Can tanning help get rid of stretch marks?

Stretch marks are permanent scars caused by rapid stretching of the skin from obesity or during pregnancy. As a result, tanning can’t remove these scar tissues. But it can make them a bit less visible.



What can I expect after a tanning session?

After a session in an Ultrasun device, you’ll feel the Recharge Yourself experience: warm, relaxed, and full of energy. You’ll have more than enough energy to do your daily tasks. But also, have a relaxed mind and body. This comes in handy right after an intense workout or a hectic day at the office.

Later in the day, you will notice the physical results: a beautiful glowing tan that’s the epitome of health and beauty.



Can I tan over my tattoos?

Yes! You can have a gorgeous tan while being mindful of your tattoos. However, it’s very important to protect the tattooed areas from UV exposure. Before coming in for your session make sure any recent tattoos are completely healed. If you’re not sure, talk to the tattoo artist and ask them if your body art is healed enough to visit a tanning studio. But if your tattoo isn’t ready and you still want a tan, please ask the artist or salon consultant the best way to protect your art from UV exposure.

On the other hand, healed and older tattoos can be tanned by applying a high SPF lotion to the tattooed area before a session if you don’t your ink may fade over time. So, be sure to protect your body art with sunblock, so its colours stay as vibrant as your tan.



Why did my skin turn red after the first session?

Due to the warm temperature during a session, your blood will rush to the surface of your skin, just as when you exercise. After a couple of minutes, the redness goes away as the body cools down again.



Are there any adverse side effects from tanning?

Unfortunately, there is a lot of negative and bias news about tanning. However like everything in life, you should do things in moderation, that also counts for tanning. When you tan responsibly, you will enjoy the benefits that an ultraviolet device offers, such as a boost in Vitamin D and Happy Hormone levels. Check out the many benefits (link) that tanning has to offer and the research(link) supporting these findings.

Ultrasun Q18

Can’t find an answer?

Don’t worry. If your question isn’t on the FAQ list, you can contact us, and we’ll gladly answer it.

Get in touch